If you forget to show up for your Fetchit request you will be charged 50% of the estimated job price.
If the item is too large for the chosen vehicle, or too heavy for the team to lift and place in the vehicle, you will be charged 50% of the estimated job price.
Please do not email or call us in order to cancel the job – we might miss the email or not see it in time. You must do so yourself through the app or web-booking.
If you are having technical difficulties, please reach out to us at firstname.lastname@example.org or call 1-855-999-9053.